Help Centre

• Sign in at techstone.com.ph/ts-portal/auth. If you have forgotten your password, use techstone.com.ph/ts-portal/forgot-password.
• Dealer admins sign in with their username or their email address. Team members sign in with their email address.
• The first time, sign in from the link in your welcome email and choose your own password. The link works for 7 days; if it has expired, ask your dealer admin or your TechStone representative for a new one.

Signing in takes you to the Quantity Calculator. Use the menu to move around; on a phone, tap MENU to open it.

Tools

Quantity Calculator – build quotes for one or more systems at your dealer pricing, save them, share them and place them as orders.

Deals

System Clearance – systems with limited stock remaining.

Resources

TDS / SDS Library – technical and safety data sheets, guides, brochures, colour charts and videos.

Membership Upgrade – the membership levels and your current level. Dealer accounts need no upgrade, so no request form is shown.

Install App – how to add the portal to your phone’s home screen (iPhone and Android).

Account

My Profile – your contact details, notification preferences and password.

My Team – dealer admins only: your people and team estimates, plus branding, labels and letterhead where your dealer level includes co-branding.

Request Samples – ask TechStone for finish samples and follow their progress.

Branding, Labels and Letterhead – where your dealer level includes co-branding. Branding is for dealer admins; everyone on the team has Labels and Letterhead once your branding is approved.

To browse the range itself (systems, colours and finishes, project references), use the main site menu: Collections, Colours & Finishes and Projects.

1. Choose the System and the Colour / Finish.
2. Enter the Area (m²) and, if needed, adjust Waste % (default 10). Tick In-stock items only to price against available stock.
3. Tick Exterior to add a protective top coat where the system does not already include one. Flooring Application appears for systems that can be used on floors; the calculator notes how it is charged.
4. Use + Add System to put several systems on one quote.
5. Press Calculate.

You get a breakdown by component (for example primer, main coat and top coat) with coverage, price and price per m². Open Quote Builder under a system to add an installation rate per m², a flat mobilisation fee, or 12% VAT.

QUOTED PRICE, above the quote, shows what your customer pays; use it when you are showing the customer. The portal remembers which view you last used on that device.

• Save Quote stores the quote under Saved Quotes. Use + New Folder to file quotes by project.
• Email PDF Quote sends the PDF to the name and email address you enter; Download PDF saves it to your device. The customer PDF does not show kilos or pack counts.
• Place as order with TechStone (after saving) sends the quote to TechStone as an indent order and shows its order reference. The order is released for production once your down payment has been received and confirmed. TechStone will be in touch to confirm. If an order cannot be placed, the portal tells you why; contact your TechStone representative.

Open Account → Request Samples. Add each sample you need with + Add another sample; the form shows whether a sample is in stock now or made to order. Enter the date needed and the contact person, choose whether your TechStone contact brings them or they are shipped to you (with a delivery address), add a note if useful, and press Send request. Your requests are listed below the form with their status: waiting for TechStone, released, complete or cancelled.

Systems with limited stock: under 100 m² available. Each entry shows the colour, area available, price per m² and lot total, with any clearance discount marked. Clearance stock is sold as entire lots only, with no partial sales.

Technical documents, application guides and videos for TechStone coating systems. Filter by system or by type (Technical Data Sheets, Safety Data Sheets, Application Guides, Specifier Kits, Brochures, Colour Charts and videos) or search. Documents can be downloaded; videos play on the page.

Update your name, phone and company, choose which updates you receive (newsletter, clearance alerts, events and product launches), and change your password. Your email address and membership level are managed by TechStone.

Open Account → My Team. From here you manage your people and reach Team Estimates and, where your dealer level includes co-branding, Branding, Labels and Letterhead.

• + Add Person: name, email, phone and the role, Admin or Employee. They receive a welcome email with a sign-in link and choose their own password. Admins also need a username, and can sign in with it or their email address; employees sign in with their email address.
• Edit any member, or Delete anyone other than yourself. If someone you are removing has saved estimates, choose the team member who receives them first, so nothing is lost. The last remaining admin cannot be removed or demoted.

Where your dealer level includes co-branding, dealer admins add your logo and details so they appear on your quotes, sample labels and letterhead.

• Logo: PNG, JPG or WebP, at least 300px wide. Use a high-resolution file, as it is printed on labels.
• Brand artwork: logo variants, label artwork, brand sheets. PNG, JPG, WebP, SVG or PDF, up to 8 MB each; you can select several at once.
• Details: company name, phone, email, accent colour, address, signatory name and title, and footer / terms text.

Changes are reviewed by TechStone before customers see them. Use Save Draft while you are still working, then Submit for Approval. If TechStone asks for changes, the request is shown on the Branding page. Until the new version is approved, the last approved version stays live on customer output.

Generate a print-ready, co-branded front header band for a finish sample board once your branding is approved. Choose the system, band size, colour name and colour code, then press Download Label PDF. Band sizes: Sample board 280 mm, Standard 300 mm, A4 board 210 mm, Control 397 mm, Hanging 400 mm, Full board 584 mm. Print at 100% (no scaling); the band is 32 mm high; add 3 mm bleed at your printer if required. The standard QC back label is unchanged and stays TechStone-only.

Generate co-branded A4 letterhead with your details as sender and TechStone credited as manufacturer, once your branding is approved. Download blank stationery to write or type on later, or enter the addressee, subject and body and export the finished letter. Your approved footer text and signatory are added automatically.

A read-only list of saved estimates across your whole team, showing each estimate, its owner, the systems, folder and date saved.

For access issues, contact your TechStone representative.